“INC” exercises great caution for HIPAA compliance and respects and governs itself for your privacy under HIPAA.

Our payment site has the necessary data encryption that is required to process any payments made through our Site.

“INC” operates in thorough compliance with the regulatory laws as set in place by the U.S. Department of Commerce.

Other than as described in this Policy, we will not give any information about you to others without your consent.

Information Collection and Use

Our Site use of the information (including personal contact information – name, address, telephone number, and email) while making payments, making medical appointments, request medical information from “INC” and make suggestions are all governed under HIPAA. For certain services, like making appointments, we may request your personal information, medical insurance information, a credit card number, government issued identification number, or other financial information. We will then create a patient account for you. This is all done under HIPAA.

We will receive and store information you enter on our Site, or give us in any other way, including through email, telephone, or other communications with our customer service department. If you contact us for support via telephone, we will keep an internal record of what support was given and what conversation took place.

We will use your information to contact you regarding your medical information, account balances, and other related information as a part of rendering medical services. If you would rather not receive this information, please contact “INC” and inform them of your desire.

Our Site may or may not have cookies that will try to identify you as a user. These cookies, if used, are linked to your patient ID number, which is associated with the information in your account.  If you reject cookies, you may still use our webpage and associated mobile apps, but your ability to use some features or areas may be limited.

Similar to most other websites, we collect specific information automatically to generate usage logs. These particulars may comprise of user’s IP address, web browser, ISP information, Operating System, time stamp (including date) and/or clickstream data. The purpose of this information collection is to personalize search queries, error handling and response on the server end, as well as to administer our webpage and future mobile apps. Apart from aforementioned information, we may also collect demographic data to make use in further improvements of our web pages and mobile apps as well as to make the surfing and usage of payment services a smoother experience.

The above mentioned particulars are not linked with personally identifiable data, unless deemed mandatory for the prevention of system abuse or other such fraudulent activities.

Security

We employ security measures for protection against data theft, abuse or alteration of the information under our control. When you enter sensitive information (including credit card number) through our order forms, the transmission of that information is reliably encrypted using Secure Socket Layer (SSL) technology.

We employ industry best-practice standards to protect the personal information transferred to us along the complete channel, as you transmit and as it is received. However, no medium of digital data transfer or storage is 100% invulnerable. Hence, the guarantee of impenetrable security cannot be given.

Sending Emails

We may use emails to communicate with you, to confirm your payments, and to send information that you have requested. We may or may not send medical information via email. We will provide secured links in order for you to view any requested information on our secure webpage using encrypted data delivery protocols.

The information you send to us may be stored and used to improve this Site, our future mobile application, and our services, or it may be reviewed and discarded.

Third Party Service Providers

We may provide information about you to third parties in course of payments made by you to merchant bankers, intermediaries and payment gateways. We will only share information about you that is necessary for the third party for the provision of services you request. These companies are interdicted from storage, retention, distribution, or usage of your personal or identifiable data for any secondary purposes.

Compliance with Laws and Law Enforcement

We cooperate with government and law enforcement officials for the implementation and compliance with the laws. We will disclose any information about you to government or law enforcement personnel within absolute discretion, believing it necessary or appropriate to respond to claims and litigious procedures (including but not limited to subpoenas), to protect our property and rights or the property and rights of a third party, in protection of public or personal safety, or for prevention of such activities we consider to be illegal or unethical. We will also limit sharing your information to the extent necessary to comply with HIPAA.

In the event of any disclosure of personal information mandated by law or subpoena and limiting ourselves to disclose the only information required, we will notify you in a timely manner.

Changes in Our Practices

“INC” reserves complete rights of modifications to this Privacy Policy at any time. In the event of a change occurring in our policies, such changes will be published to this Privacy Policy and/or any other places we deem appropriate, so you may have knowledge of what data we gather, in what contexts it is used, and if any circumstances apply, what they are, when we choose to disclose it.

In case of material changes to this Privacy Policy, a notification will be published here, via email, or through notification on our home page, at least thirty (30) days prior to the implementation of the changes.

Contacting Our Site

In case you have questions and issues regarding our Privacy Policy, the rules and procedures for the use of the Site, its services or affiliated mobile apps, or for your correspondence with this website, its services or mobile apps, please contact us at:

Island Neuro Care, P.C.
924 N. Broadway
Massapequa, NY 11758
Privacy@IslandNeuroCare.com